Your Beauty, Elevated

Discover the difference of personalized beauty. At LASHFOX, each service is designed with your natural beauty in mind, providing results that enhance and complement your unique features. Whether it’s effortless lash extensions, graceful lash lifts, or rejuvenating skincare.

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Day of Appointment

Please take a moment to prepare for your appointment to ensure the best experience and results.

Arrive with Clean Lashes & Skin:

Please cleanse your eyes and lashes thoroughly before your appointment. Any makeup, oils, or residue can affect the adhesive bond and retention.
If needed, you may arrive a few minutes early to use a lash-safe cleanser at the studio.

Avoid Caffeine Before Your Service:

Caffeine can cause eye twitching, making it harder to apply extensions precisely. For a smoother experience, try to skip coffee, tea, or energy drinks beforehand.

Dress Comfortably:

You’ll be lying down for 60–180+ minutes, so wear something cozy. Avoid bulky hoodies with large hoods that may press against the lash bed.

Bring Headphones or Relaxing Entertainment:

Feel free to bring headphones to listen to music, a podcast, or a guided meditation.
However, talking during the appointment is not recommended, as facial movement can affect precision.

Avoid Strong Fragrances:

Please refrain from wearing heavily scented lotions, perfumes, or essential oils, as some scents can cause sensitivity or discomfort in a closed environment.

Eyes Closed & Stillness is Key:

Your eyes must remain closed and covered for the entire session to ensure safety and a smooth application process.
Any unnecessary movement can slow the process or cause premature shedding.

Silence Your Phone:

To maintain a peaceful environment, please silence your phone before we begin.
If you are expecting an urgent call, let me know ahead of time so we can plan accordingly.

Booking Policies & Requirements

No-Show Policy

Failure to show up for your appointment without any prior notice will result in a charge for 100% of the scheduled service price.
The appointment time is reserved exclusively for you, and missed appointments affect both my schedule and other clients.
You will not be able to reschedule until the no-show fee has been paid in full.
After three no-show appointments, I may kindly ask you to seek another lash artist who might be a better fit for your needs.

Late Arrival Policy

Punctuality is important for providing the best service and achieving 100% lash coverage.
If you are more than 15 minutes late, your appointment will be canceled, and you will be charged 100% of the scheduled service price.
This will be considered a no-show. Unfortunately, arriving late impacts the quality of your service and the timing of my next client.
After three no-show or late appointments, I may kindly recommend another lash artist who may better accommodate your scheduling needs.

Non-Refundable Services

All services are non-refundable. I take great care in providing quality results, but individual lash retention and skin reactions can vary based on personal aftercare, lifestyle, and natural lash health.
If you experience any concerns, please notify me within 48 hours of your appointment so we can discuss potential solutions.

Late Cancellation Policy

Cancellations with less than 24 hours' notice will require payment of 100% of the scheduled service price.
All cancellations are recorded. If last-minute changes become a recurring issue, I may ask you to find another lash artist.
I understand that life happens, and I offer grace for true emergencies—please communicate with me as soon as possible if something unexpected arises.

Right to Refuse Service
I reserve the right to refuse service if:

You have contraindications that make the service unsafe (e.g., eye infections, lash damage).
You arrive with lashes from another artist that are not in healthy condition, and you refuse a removal.
You repeatedly fail to follow my booking, lateness, or cancellation policies.
You display disrespectful or inappropriate behavior at any time.

Appointment Confirmation & Reminders

All appointments are confirmed through text or email. If you do not receive a confirmation, please reach out to ensure your appointment is secured.
A reminder will be sent 24–48 hours before your scheduled time—this is your opportunity to reschedule if needed to avoid cancellation fees.

Aftercare & Maintenance

Proper aftercare is essential for maintaining the longevity and health of your lash extensions. Please follow these guidelines to keep your lashes looking their best:

First 24 Hours:

Avoid steam, sweat, and excessive humidity to allow the adhesive to fully cure.

Daily Care:

Clean lashes daily using a lash-safe cleanser and a soft brush to remove oil, debris, and bacteria.
Avoid oil-based makeup, creams, and cleansers around the eyes—oil breaks down lash adhesive.
Brush lashes gently every morning and night with a clean spoolie to keep them neat.
Sleep on your back or side to prevent crushing your lashes.

What to Avoid:

No mascara, eyeliner, or lash curlers—these can damage extensions and lead to premature shedding.
Avoid excessive rubbing, pulling, or picking at your lashes.
Stay away from extreme heat sources like BBQs, ovens, or fire pits—high heat can singe extensions.

Fill Appointments:

To maintain fullness, book a fill every 2–3 weeks (14–21 days).
At least 30% of your extensions must remain for a fill—otherwise, a full set may be required.

For a detailed aftercare guide, visit my Lashes page!